Returns and refunds
Refund Policy
Refund policy placeholder for a production-ready ecommerce template.
Template policy - replace with your actual policy
Return window
Demo policy: 30-day guarantee from delivery date.
Replace this with your real return window, product condition requirements and return authorization process.
Refund eligibility
State which items qualify for refunds, which items are final sale and whether customers or the store pay return shipping.
Do not publish this policy until it matches your actual fulfillment and payment-provider workflow.
Damaged or incorrect orders
Ask customers to contact support with order number, photos and a short description so your team can resolve the issue.
Product disclaimer: Please check local regulations before using this product in public or regulated environments.